News City;s 311 Call Center adds Spanish and Somali operators ÐÇ¿ÕÎÞÏÞ´«Ã½ 89.7 NPR News | By admin Published June 12, 2006 at 12:00 AM EDT Email We all know to call 9-11 in a serious emergency; children of all ages know to call 4-11 when looking up a number in the phone book seems too daunting. But 3-11? When do you call 3-11? ÐÇ¿ÕÎÞÏÞ´«Ã½'s Marilyn Smith reports.