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South Columbus social services hub celebrates a decade of helping neighbors

A cluster of odd-shaped colored windows pour light onto a dark school gym floor. The word, "Hope" is written on the cinderblock wall, with "reeb" in the "O."
Allie Vugrincic
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星空无限传媒
"Hope" is written on the wall of the gym at Reeb Center on Columbus' south side.

A decade on, the Reeb Center still proudly has some vestiges of the former Reeb Avenue School.

Murals of Winnie the Pooh and the Wild Things climb up the large central staircase. In the gym, a spattering of oddly-placed tinted windows throw colors on the wood floor. On the cinderblock wall, in large script, is the word hope.

Reeb Center CEO Ally Zahler called the building a 鈥渙ne-stop shop鈥 for community social services.

鈥淪o, the idea is that we house several different organizations in one location so that we're able to build trust with the neighbors and clients," Zahler said.

Thursday afternoon, Zahler and others will celebrate the center's 10th anniversary with a ceremony not unlike the ribbon cutting that opened it a decade ago. Zahler said they'll close down the street and mark the occasion with speeches, pizza, cake and games.

A large brick school building, seen from the front.
Allie Vugrincic
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星空无限传媒
The Reeb Center on Reeb Ave. on Columbus' south side houses a variety of services, from after school care to adult workforce development and mental and behavioral health.

Reeb Center's beginnings

Reeb Center opened in Sept. 2015 after the city of Columbus got the sprawling, three-story Reeb Avenue School in a land swap.

The building had been vacant for several years, but Zahler said it was unscathed 鈥 no graffiti clung to the walls, and the windows all remained intact.

She said that's part of the reason then-Mayor Michael Coleman .

"The building was protected by the neighborhood," Zahler said.

Zahler was the first 鈥 and only 鈥 staff member brought on, since the building was designed to simply house other organizations.

A large room has two couches, a basketball game, an arcade game, and a foosball table.
Allie Vugrincic
/
星空无限传媒
An after school space on the third floor of the Reeb Center on Columbus' south side is a place for kids to unwind.

Now, there鈥檚 a host of familiar faces 鈥 including a social worker 鈥 that neighbors see when they come in. The staff knows their regular clients, and more importantly, the clients know them.

Reeb today

Reeb houses about 10 nonprofits, including the Boys & Girls Club of Central Ohio鈥檚 afterschool program, and others that offer harm reduction, mental and behavioral healthcare, and adult education.

Every weekday, 400 to 500 people stop in for a free lunch at Mid-Ohio Food Collective鈥檚 caf茅, Zahler said. The caf茅 has bright-colored walls and stylish tables. Folks order from a rotating menu.

鈥淭hey get to have a variety of things that a lot of our neighbors have not had access to. You know, fresh fruits and vegetables, grilled chicken, salad, quinoa, those kind of fun things," Zahler said.

The building also has a new daycare center where about 1,500 鈥渓ittle kiddos鈥 get a good start in life through Columbus Early Learning鈥檚 Early Childhood Care Center.

Tables and chairs are in a color cafe area. On the wall are the words, "from our kitchen to yours."
Allie Vugrincic
/
星空无限传媒
The cafe at the Reeb Center on Columbus' south side has a rotating lunch menu and serves meals to those in need.

Connecting the dots

The idea behind it all is simple: when people seek one resource, they often actually need several. Reeb Center makes it easy to move between social services without physically going anywhere.

鈥淭hat's where this model has been so successful and people gain that trust...they're able to come and get multiple resources in one location, instead of getting on a bus, going to the north side, going to west side and trying to navigate the COTA bus," Zahler said.

Zahler also knows that people who live in poverty or struggle with addiction may have a hard time navigating a system that has repeatedly let them down. Even walking into the massive, old school building that is now Reeb can be daunting.

鈥淲hat we learned late in the game was having a team 鈥 an umbrella that helps people navigate those resources 鈥 is the key to it," Zahler said.

James, a man who lives on the south side who did not want to give his last name, first came to the Reeb Center a few years ago when he fell behind on his property taxes and was close to losing his home.

Folks at the Reeb Center helped James with that, and then with other problems that cropped up in the interval.

鈥淚f you need something and they don't have somebody here that can do it directly, they can usually put you in touch with somebody somewhere that can help," James said. 鈥淚 believe they do a lot more here now than they did even just a few years ago, more of a variety of service providers and things.鈥

Text printed on a glass door reads, "Welcome to reeb!"
Allie Vugrincic
/
星空无限传媒
The front door of the Reeb Center on Columbus' south side welcomes visitors.

Changing times - same mission

Zahler admits some things have changed in 10 years, the south side sees a lot of people come and go, after all. During COVID, Reeb staff started seeing more of the neighborhood鈥檚 unhoused addiction population, Zahler said.

鈥淲e've always been an organization that said we meet people where they are and it's just, that has changed what that looks like over the last 10 years," she said.

When Zahler looks to the future, she wonders how Reeb Center would look with double the services. She also hopes other organizations will replicate Reeb鈥檚 model of bringing nonprofits together.

That may happen sooner than later, as Mid-Ohio Food Collective鈥檚 Eastland Prosperity Center, is set to be the next example of a social-services hub. It's expected to open next year in what was an abandoned grocery store on Refugee Road.

Allie Vugrincic has been a radio reporter at 星空无限传媒 89.7 NPR News since March 2023 and has been the station's mid-day radio host since January 2025.
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